Company Name : Sutherland
Job Title : ServiceNow Developer
Job ID : 2017-32260
Responsibilities :
- Define Sutherland’s reputation: Ensure compliance to ITIL & Information Security Policies
- Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge
- Improve the company: Contribute towards automation and minimizing issues by improving technology and reduce owner ship costs
- Strengthen relationships: Provide the required support to the management team in ensuring seamless operation and support to the customers
- Take the lead: Design and code applications; configure work flows and settings; build interactive web-based and mobile-based UIs for the ServiceNow applications
- Impact the bottom line: provide time critical support to system users within the business areas, ensuring maximum efficiency to achieve maximum customer satisfaction
Qualifications :
Education Requirements: University degree or equivalent
Experience Requirements: 2+ years of experience in design and development of applications in ServiceNow
To succeed in this position, you must :
- Have good JavaScript programming skills
- Have good knowledge on debugging and testing
- Have a passion for software development and problem solving skills
- Have good understanding of the ServiceNow product suite and capabilities
- Be creative and resourceful in finding effective solutions to problems and situations
- Have basic knowledge of the ITIL framework and IT Service Management processes
- Be persistent in working through challenges and doing whatever it takes to get the job done
- Be able to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
About Us :
Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO companies employing over 30,000+ professionals across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, Philippines, Slovakia, Sweden, United Arab Emirates, United Kingdom, and the United States.
